Shipping & Returns

Shipping Policy

At MVRY Sport, we work to make your order experience as smooth and convenient as possible.

Where We Ship

We currently ship to selected countries across Europe. Available shipping destinations, methods and costs are displayed during checkout.

Processing Time

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability and order volume.

Delivery Time

Estimated delivery times depend on the destination, shipping method and product availability. The estimated delivery information available at checkout should be considered when placing your order.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as carrier delays, customs procedures, public holidays or unforeseen circumstances.

Order Tracking

When tracking is available for your shipment, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

Customs & Import Charges

For international deliveries, customs duties, taxes or other import charges may apply depending on the destination country and applicable regulations.

Any applicable charges that are not included at checkout may be the responsibility of the customer.

Return & Exchange Policy

We want you to be satisfied with your purchase.

If you are not completely satisfied with your order, you may be able to return the product in accordance with our return policy and applicable consumer protection laws.

Return Eligibility

To request a return, please contact our customer support team with your order number and information about the item you wish to return.

Products may need to be returned in their original condition, unused and with their original packaging, subject to applicable law and any exceptions that may apply to the specific product.

Return Period

For customers located in countries where statutory cancellation or withdrawal rights apply, returns may be available within the legally applicable period.

The applicable return period and conditions may vary depending on your country and the type of product purchased.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, please contact us as soon as possible.

Please provide your order number and photographs of the item and packaging so that we can investigate the issue and provide an appropriate solution.

Refunds

Once an eligible return has been received and reviewed, we will process the refund in accordance with our return policy and applicable law.

Refund processing times may vary depending on your payment provider or financial institution.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene requirements, personalization or other legal exceptions.

Any applicable exceptions will be communicated in the product information or during the return process.

If you have questions about shipping, returns or your order, please contact our customer support team before sending an item back.

MVRY Sport — Sports Gear for Your Journey.